Our refund and returns policy are simple, you are entitled to a FREE consultation and FREE quote for your bespoke shutters but unfortunately, once the job has been accepted and the shutters have been manufactured, no refunds or returns will be accepted as this is a bespoke work for your requirements.

In order to request a cancellation, you must contact us within 24h of acceptance of the quote via a reply back to the email that was provided when you received your quote.